Theresa’s programs teach participants how to make a positive impression and accelerate achievement of their communication and relationship objectives.

Programs are always customized to client specifications.


Please contact Theresa to develop your custom program today.

Custom Programs

When it comes to developing business etiquette, self-presentation and communication skills, each organization is unique in its goals and objectives. To help ensure that your training goals are met, Theresa will work alongside you to create a program that is tailored to your specific requirements.

This process may include pre-training assessments such as:

  • In-person interviews
  • Electronic surveys
  • In-office observation

Post Training Options: Program refresher courses, spontaneous telephone shops and office visits.

During the workshop, participants will learn through: 

  • Interactive role playing and team building activities
  • Practical demonstrations
  • Hands-on lunch or dinner tutorials for dining etiquette programs
  • Constructive Q&A sessions
  • Informative handouts that reinforce training topics

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